FAQ's

What Material do you use?

We build holsters/carriers from .080 thermoform plastic. We use  Kydex, Boltaron and Holstex.

Do you offer custom colors?

We offer any available color on the market that we are able to secure.  We do not offer true custom colors at this time.  If there is a color that is available and we don't offer it, please contact us.

Can I send you my Pistol to have a holster/sheath made?

Unfortunately, we do not currently have a FFL so we cannot receive pistols.  We do have most of the popular  pistol molds and the ones we don't have, we’ll try to get. 

What does your warranty not cover?

Our warranty does not cover .060 thickness Kydex/Boltaron/Concealex.  We only use .060 when specifically requested and those products come with a workmanship warranty only.  The .060 material itself is not guaranteed by Ram Holster Inc.  Our warranty does not cover intentional destruction.  This rule was put into place because replacing products destroyed by idiots gets very expensive, very quickly.  A few people always ruin things for everyone else. 

Can I get my holster/carrier faster?

If you ordered from the store, your item ships within the same work week (usually 1 day). If you ordered custom, the timeframe listed on the homepage is a close guestimate.  

Can I pick up my holster/sheath/carrier?

Yes. FREE LOCAL PICK UP available at MMI Guns in Minooka IL.and B&S Firearms in Morris IL. 

Do you offer UPS/FedEx shipping?

We do offer UPS or FedEx but its cheaper if only used with larger orders.  USPS is most often used to help keep shipping costs as low as possible.

Do you ship internationally?

At this time, we do not ship internationally.

How do I return a holster/carrier that is damaged?

Call or email us for return shipping instructions.

Can I return an item simply because I don't like it?

Claims for returns or exchanges must be made within 30 days of receiving the product. No returns will be accepted without prior authorization from RAM HOLSTER INC.. Return shipping is at the buyers expense and item(s) may be subject to a 20% restocking charge. Any refunds will not include shipping and handling. Returns cannot be accepted for items that are discontinued, used, custom made, altered, or not purchased directly from RAM HOLSTER INC.Any new, unused item in its original packaging bought in the retail section of our store can be returned for a refund or exchanged within 30 days of the purchase date.  Used or Damaged items or incorrect packaging will not be accepted for return.  Used, damaged or incorrectly packaged items are treated as a warranty claim.  Custom orders may only be returned for warranty reasons and will be repaired or replaced at Ram Holster Inc.discretion.  Shipping Costs are non-refundable.

I received the wrong order.  What now?

Contact us and we’ll make arrangements to get you the correct order.  We’ll cover the cost of shipping the wrong order back to us. 

Do you accept checks, cash, etc?

We only accept PayPal or credit/debit from the general public.

Can I Phone in my Order?

Yes, we can process orders by phone, email and through the website.